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And I was in such a great mood earlier

Part of my job--the one they pay me for--is to keep an old Microsoft Access database application limping along until we can replace it. That means that I sometimes have to provide "technical support" to a bunch of fucking whiny idiots of the "CD tray = cupholder" variety.

At the same time, I'm supposed to be a manager. That means [sarcasm quotes]communicating[/sarcasm quotes] with said idiots. Sadly, it also means not being a complete bitch and going postal on their asses.

Let me present an example email from today's particular idiot.



When I kept telling you what the problem was and you kept telling me that you did not support it, it was obviously my misunderstanding of what you meant because it was then that you stated, that I did not understand what you meant by not supporting it.

That is when you stated, what I mean by not supporting it is that you did not agree with us using it! And that it was your understanding that we were not supposed to be using that. And I have been more than courteous by not even mentioning that you stated that because of that understanding you were not in a big hurry to fix it.




Aaaaaaaarrrrrrgggggghhhhh!

And also, WTF?

Comments

( 9 comments — Leave a comment )
serenity_valley
Mar. 9th, 2005 10:48 pm (UTC)
::stabstabstab::

Sigh...tech support is the worst job assignment in Hell.

http://www.despair.com/cluelessness.html

http://www.despair.com/potential.html
emeraldsedai
Mar. 9th, 2005 11:16 pm (UTC)
Thanks. I needed that. I've graduated from "ticking time bomb" to "Blah."

Heh. Maybe I should have a Mt. St. Helens icon, huh?
roxymissrose
Mar. 9th, 2005 11:23 pm (UTC)
When I kept telling you what the problem was and you kept telling me that you did not support it, it was obviously my misunderstanding of what you meant because it was then that you stated, that I did not understand what you meant by not supporting it.

*goggle* Do you get paid extra to decipher that?

Perhaps you should have stated, I shall drive a pointy thing through your skull in order to support your neck. State that.
emeraldsedai
Mar. 10th, 2005 04:16 am (UTC)
They pay me extra to put up with that. There's not enough moolah in the world to actually decipher it.

I like the pointy-thing idea!
vampirefan
Mar. 9th, 2005 11:24 pm (UTC)
*pets*

ok, breathe...

don't let the dummies bring you down... :)
vchrusch
Mar. 10th, 2005 01:01 am (UTC)
Oy!
str8ontilmornin
Mar. 10th, 2005 03:49 am (UTC)
Yowza! I love the "this, that and the other thing" string of nonsense. Kudos to you for removing your finger from the mute button and actually dealing with tha BS.
tehomet
Mar. 10th, 2005 07:36 pm (UTC)
Not to be a bitch, but is English actually this person's first language? Crikey.
emeraldsedai
Mar. 10th, 2005 08:10 pm (UTC)
I'd be more forgiving if it weren't. But alas, it is. And she's paid about $45,000 per year for her information-worker job. What's even more depressing is that she's not even at the bottom of the written-self-expression barrel around here. There's another layer under her.
( 9 comments — Leave a comment )

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